Fault Code Lookup

HVAC Sales Master
21L
Low Refrigerant Pressure Lockout
This code typically points to
  • Low refrigerant charge
  • Failed indoor blower motor
  • Dirty return filter
  • Failed EXV
  • Refrigerant-circuit restriction
  • Inadequate indoor airflow

Next checks to confirm
  1. Evaluate low-pressure condition
  2. Inspect airflow, charge, EXV, and refrigerant restrictions

Escalation
3 low-pressure faults in same cooling call OR during 120 minutes of continuous heating locks compressor out; Control Center displays low-pressure lockout
Reset behavior
If heating-mode lockout occurs below -10°F outdoor ambient, auto-reset when ambient rises to -10°F; otherwise manual reset by removing power to both indoor and outdoor units for 1 minute.
Urgent
Fix now
Source
Rheem RP18AZ Installation Instructions low-suction-pressure section