Fault Code Lookup

HVAC Sales Master
10
One-hour soft-lockout wrapper; display alternates 10 with underlying cause code
This code typically points to
  • Four ignition failures
  • Five flame losses in one heat call
  • Undesired flame
  • Dead blower
  • Unexpected gas-valve-circuit voltage

Next checks to confirm
  1. Identify and correct alternating underlying code (11, 13, 14, 61 etc.)
  2. Do not treat 10 as root cause by itself

Escalation
One-hour soft lockout; auto-reset after one hour
Reset behavior
Clears automatically after one hour, OR immediately if original fault is cleared and power is cycled, OR on soft lockout by cycling heat call off >2 sec but <20 sec.
Urgent
Fix now
Source
Rheem Select / W801T Installation Instructions, lockout section lines showing '10' alternates with fault causing lockout and reset behavior