Fault Code Lookup

HVAC Sales Master
5 flashes
L1 neutral reversed or L1 voltage not present on L1
This code typically points to
  • Reversed polarity
  • Missing line voltage
  • Supply wiring error

Next checks to confirm
  1. Verify incoming hot/neutral orientation
  2. Verify line voltage to control
  3. Verify ground/bonding

Escalation
If incoming power is correct and code persists, board issue is possible.
Reset behavior
Clears when power issue is corrected.
Service Soon
Schedule repair
Source
MG1 installation manual