HVAC Sales Master

Fault Code Lookup

HVAC Sales Master
37
Cooling when not Requested
This code typically points to
  • Cooling has run for at least 15 minutes without demand
Next checks to confirm
  1. Run diagnostics
  2. Check other codes
  3. Determine cause of unintended cooling demand
  4. Recycle power
Escalation
Service urgent
Reset behavior
Auto clears when issue no longer exists.
Urgent
Fix now
Need deeper detail?
Retrieve the subcode for this platform:
  1. On thermostat: Menu > Settings > Advanced Settings > Dealer Control Center > Notifications
  2. Review active alarms on homeowner notification screen or in Dealer Control Center > Notifications
  3. For service-app access, press the smart hub commissioning button once
  4. Connect the mobile device to the smart hub when the LED begins blinking green
  5. Use the app as a service tool after system commissioning is already complete (S30 service session auto-logs out after 30 minutes)
Tool required: iComfort Mobile Setup application for service workflow
Source
Residential Communicating Systems Alert Code Guide, p.10
Look up another codeChange brand