Fault Code Lookup

HVAC Sales Master
off
Internal control failure / no control signal
This code typically points to
  • No 115 V power to furnace
  • No 24 V power to integrated control
  • Blown fuse or breaker
  • Internal control fault

Next checks to confirm
  1. Check 115 V power to furnace
  2. Check 24 V low-voltage power at control
  3. Inspect control fuse
  4. Inspect breaker/disconnect
  5. Replace control only after power/fuse checks are verified

Escalation
Control enters locked-out state if internal fault is confirmed
Reset behavior
Restore power/fuse condition if external power loss caused the state; replace control if internal fault is confirmed.
Urgent
Fix now
Source
DC96VC/DM96VC Service Instructions troubleshooting chart entry for no LED signal, p.45 (used for board-level interpretation of 'off' state since legacy brochure legend does not expand 'off' into a cause tree)