Fault Code Lookup

HVAC Sales Master
2+5
MODEL SELECTION OR SETUP ERROR. Either model plug (PL4) is missing or incorrect, or setup switch SW1-1 or SW1-6 is positioned improperly.
This code typically points to
  • Missing PL4 model plug
  • Wrong PL4 model plug
  • SW1-1 left ON after code recall
  • SW1-6 left ON after component test
  • Simultaneous SW1-1 and SW1-6 ON
  • Mismatched twinned furnace models
  • Wrong replacement control

Next checks to confirm
  1. Confirm correct PL4 is installed
  2. Check whether code flashed only 4 times at power-up or flashes continuously
  3. Verify SW1-1 is OFF unless intentionally retrieving history
  4. Verify SW1-6 is OFF unless intentionally running component test
  5. Check for mismatched twinning
  6. Confirm replacement board type and software level

Escalation
Escalate to board/parts verification if PL4 is correct, switches are correctly positioned, twinning is valid, and code persists.
Reset behavior
No timed auto-reset. Clear by correcting model-plug/setup condition. In component-test context: turn SW1-6 OFF and then back ON to repeat test.
Urgent
Fix now
Source
ICP (F/G)9MVE A3/A4 Service Manual Figure 15 Service Label, Figure 17 Troubleshooting Guide, and Component Self-Test section