Fault Code Lookup

HVAC Sales Master
5 red flashes / green OFF
Low voltage below 19.2 VAC preventing further relay outputs
This code typically points to
  • Transformer sag
  • Control voltage drop

Next checks to confirm
  1. Measure low-voltage under load
  2. Isolate transformer loading

Escalation
Higher severity if voltage drops further.
Reset behavior
Clears when voltage recovers.
Service Soon
Schedule repair
Source
JCI outdoor Table 6